Kitchen Fittings Direct

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Delivery

Important notice for our customers regarding Brexit

We are delighted to announce that our orders now arriving with our customers within 2-3 working days, as per pre Brexit lead times. That said we nonetheless kindly ask our customers to remain patient and to check tracking update emailed to you, via our Smart Freight shipping solution. 

All orders are being shipped on a DDP (Delivery Duty Paid) method so all costs of order, VAT, shipping and duties are all covered within amount paid on order. Nothing will stop your order from being shipped directly to you and there will be no custom related fees after sale.


Customers in Northern Ireland can expect their order in 1-2 working days as per pre-Brexit with zero custom checks to go through.

Thank you for your understanding.

 

As part of our excellent standard of customer service, we have our own dedicated courier GLS for the UK and listed European countries. All our partners will deliver directly to your home. The kitchenfittingsdirect.com delivery policy is as follows:

 

  • Great Britain: Orders are dispatched on same working day and should arrive within 2-3 working days from dispatch.
  • Isle of Wight, Isle of Man, Northern Isles, Orkney, Channel Islands: Orders are dispatched on same working day and should arrive within 3 working days
  • Northern Ireland and Republic of Ireland: 1-2 working days. Orders received before 15:00 on a working day will be dispatched that day for next day delivery. Any order made after 15.00 or from Friday to Sunday or bank holidays, will  be dispatched the next working day. 
  • Listed eurozone countries: We deliver to listed mainland Eurozone countries if the registration area. Orders will take 4-5 working days to arrive from processing of order. If you wish to order from a Eurozonce country not stated above, simply contact us.
  • Countries outside of listed areas: At present we do not deliver to customers outside of Europe. If you wish to order from kitchenfittingsdirect.com, you can call us during GMT working hours at +44 161 710 0426, email sales@kitchenfittingsdirect.com or chat to us on our live customer chat widget to proceed with an offline order. You must arrange and cover the cost of delivery separately. 


Post Brexit our carriage charges remain as competitive as possible:

  • Great Britain (Excluding NI): £15.00 flat rate for all mainland UK orders. This carriage contribution, contributes to covering the cost of all parcels on your order, customs fees and duties. All UK orders are paid for on a DDP basis. There is no hidden fees of any description on our website. What you see on product page, is the cost of your item. Items with extra length, uncur a surcharge as per list belo
  • Isle of Wight, Isle of Man, Northern Isles, Orkney, Channel Islands : £30 Island flat rate via the same DDP method as above.
  • Northern Ireland and Republic of Ireland: £5 and free delivery for orders over £100. No items travel through customs for all NI orders.
  • Listed eurozone countries: £15 

 


NOTE: All lengths greater than 1.1 meters need to travel on separate vans and therefore require a surcharge of £5.

See list of items that carry a surcharge

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