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Delivery

Note to all our valued customers specific to Covid restrictions: Since the move to level 5, we can confirm to all our customers that we are still open for all your essential everyday kitchen & hardware needs. Our service remains for delivery and click & collect only (provided you are within your permitted travel area as per restrictions). Our showroom remains closed. 

Please be understanding that our usual lead times stated below,  may vary during this 2nd lockdown. We cannot guarantee next working day delivery for all of Ireland but we will try our best. If not next working day, then 2-3 days at worst. Our logistic resources are still limited down to ensure the safest of protocols are adhered to for the safety of our staff. Also, though we will endeavour to respond to all your emails as quickly as possible and we do not expect our response times to be longer than 24 working hours, we still kindly ask all our customers to show patience. Our sales support staff are still working remotely and are in remote communication with logistic staff/partners. Thank you for your understanding and stay safe.

As part of our excellent standard of customer service, we have our own dedicated courier services. In Ireland it is GLS and UPS for parcell JMC for pallet orders. In the UK and listed European countries, we use GLS for parcel and JMC for pallets. All our partners will deliver directly to your home. The kitchenfittingsdirect.com delivery policy is as follows:

  • Ireland: Next working day delivery anywhere in Ireland. Same day dispatch for orders up until 2.30pm. If you need to expedite delivery, contact us. Islands and far western rural areas may extend to two working days.
  • UK: 2-3 working days for nationwide delivery. Northern Ireland has the same delivery times as the republic. Same day dispatch for orders up until 2pm.
  • Listed eurozone countries: We deliver to Belgium, France, Germany, Italy, Netherlands, Norway, Poland, Portugal, Spain and Sweden. Orders will take 5 working days to arrive from processing of order. If you wish to order from a Eurozone country not stated above, simply contact us.
  • Countries outside of listed areas: At present we do not deliver to customers outside of Europe. If you wish to order from kitchenfittingsdirect.com, you can call us during Irish working hours at 0035318645210, email sales@kitchenfittingsdirect.com and proceed with an offline order. You must arrange and cover the cost of delivery separately. 
  • Collections: Provided you remain within your permitted travel distance as per government restrictions, our click & collect service remains available. Albeit, under strict Covid-19 safety guidelines and a minimum 24 hour waiting slot. Please see here for further details

 

We charge a simple flat rate delivery charge:

  • Republic of Ireland and Northern Ireland: €5 and FREE delivery for orders over €100
  • Great Britain: £5.00 or FREE for orders over £100
  • Listed eurozone countries: €15 

 


Note: All lengths that are longer than 1.1 meters have a surcharge of €5.

See list of items that carry a surcharge


 

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